When we turn on receiver the screen starts to Flicker in Citrix 7.15


Hi Guys ,

Today I am writing about an issue which happens when users logon to Citrix receiver or login through the Storefront website in an Xenapp 7.15 CU1 environment . The screen will go completely black or it will start to flicker . This issue will generally happen when  the user is using more than a single monitor .It is related to DPI scaling settings on your computer (particularly if you have multiple monitors). Please try the steps below to resolve the problem:

Please note: These are manual steps required to fix the issue. In receiver versions greater than 4.11 you can use a GPO to disable DPI settings on receiver .




I hope this helps.

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